Terms & Conditions

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern NakodaPayals's relationship with you in relation to this website.

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • The photographs of the products are not scaled to size. Most of the products are magnified or close up shots and size and colour may vary when physically seen. Due to practical difficulties like colour settings in each monitor, we cannot guarantee exact colour in photograph.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. Please see the products thoroughly whether it may suit your requirements or not. After choosing the product, you may have some circumstances like the jewelry does not suit you, size is big or small, you may have exchanged the matching dress due to some defect and because of that you may have to exchange the matching jewelry, the jewelry you are purchasing may be used once only and because of that you want to return it or exchange etc.
  • That you have already seen our return policy and accept with the content 
  •  Cancellations of orders will be considered only if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been dispatched.
  •  There is no cancellation of orders placed under the Same Day Delivery category. 
  •  No cancellations are entertained for those products that the NakodaPayal marketing team has obtained on special occasions like Pongal, Diwali, Valentine’s Day etc. These are limited occasion offers and therefore cancellations are not possible.
  •  In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within 5 days of receipt of the products.
  • In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hoursof receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision. However if its confirmed that the exact product shown in picture is sent, we will not be able to process any return or refund request because due to practical difficulties we do not take returns.
  • In case of complaints regarding products that come with a warranty for Colour, please refer the issue to them.
  • Customers from international locations placing order for delivery within India has to mention their full billing address which matches the payment address of the card which is used for payment.  Further, people placing orders from international locations and delivery within India, there are always chances for people receiving the package handling the package improperly leading to product getting damaged. If the person who receives the item is the same person who places order, he or she would handle it properly. If the people receiving the order doesnt know about the order and if they handle the package improperly resulting in products getting damaged, then NakodaPayals cannot be held responsible for any such damages. If the billing address cannot be verified with the card holder's original billing address, then the order might be cancelled.
  • We at Nakodapayals , promise delivery of the product in its intact state.
    If there is any damage in the product after use, i.e., wear and tear, is not guranteed. Products can be repaired on request, for which customer needs to bear the cost of repair and shipping (be it domestic or international)
  • If there is any damage during transit, it has to be intimated to nakodapayals@gmail.com or 8861711750 within 48 hours of delivery.